Free Shipping in USFREQUENTLY ASKED QUESTIONS
Gel Enhanced Seat Cushion
- How do I place this cushion on my chair?
Place your cushion with the cut-out towards the back of the chair. When you sit on your cushion align your tailbone with the cut out
- What is the added benefit of the “gel” and how does this product differ from the same cushion in non-gel version?
Both of our seat cushions perform similarly. The main difference with the Gel Enhanced Seat Cushion is the cooling effect of the gel layer on top.
- How much weight can this cushion hold?
Maximum recommended weight for our Seat Cushions is 250 lbs. Please note that memory foam is heat and weight sensitive, it will provide less support with increasing weight.
- My cushion has an odor, is this normal?
It is normal for freshly manufactured and packaged memory foam to have some odor. We recommend airing out your cushion in a well ventilated area for at least 24 hours and if possible let it sit outside for a few hours on a dry sunny day. Please do not hesitate to contact us if the odor persists.
- Do you need additional back support with this? Another piece to go against the seat?
Our seat cushion alone is sufficient to turn any chair into a premium seat, however you can add the benefits of our Lumbar Support Pillow which is frequently purchased as a bundle. You can click to purchase our Lumbar SupportPillow here.
- Can I leave this cushion in my car?
Memory foam is heat responsive, in order to get the best performance, keep your cushion at room temperature at all times
- Where can I purchase a replacement cover?
Replacement covers are currently not available, they will be available in the near future.
- How can I clean the cushion?
The cover of your cushion is removable and washable. The memory foam is not washable, you must remove and wash the cover only
- Can I use this cushion in the car or in the airplane?
Yes, a lot of our customers use their ComfiLife Seat Cushion in the car or while traveling
- Can I use this cushion in bed?
Our seat cushion is designed to be used while sitting
- What is the return policy ?
You can find the return policy for all our ComfiLife products here, simply check out this link.
- Where is the company from? Where are the cushions manufactured?
We are proud to call Sunny San Diego, CA our home. We have in house designers working day and night to improve our products in order to better serve you. Our products are designed in the USA and manufactured overseas
Premium Comfort Seat Cushion
- Do you need additional back support with this? Another piece to go against the seat?
Our seat cushion alone is sufficient to turn any chair into a premium seat, however you can add the benefits of our Lumbar Support Pillow which is frequently purchased as a bundle. You can click to purchase our Lumbar SupportPillow here.
- How much weight can this cushion hold?
Maximum recommended weight for our Seat Cushions is 250 lbs. Please note that memory foam is heat and weight sensitive, it will provide less support with increasing weight.
- My cushion has an odor, is this normal?
It is normal for freshly manufactured and packaged memory foam to have some odor. We recommend airing out your cushion in a well ventilated area for at least 24 hours and if possible let it sit outside for a few hours on a dry sunny day. Please do not hesitate to contact us if the odor persists.
- Where can I purchase a replacement cover?
Replacement covers are currently not available, they will be available in the near future.
- How much weight does it hold?
Maximum recommended weight for our Seat Cushions is 250lbs. Please note that memory foam is heat and weight sensitive, it will provide less support with increasing weight.
- Can I leave this cushion in my car?
Memory foam is heat responsive, in order to get the best performance, keep your cushion at room temperature at all times
- Where can I purchase a replacement cover?
Replacement covers are currently not available, they will be available in the near future.
- How can I clean the cushion?
The cover of your cushion is removable and washable. The memory foam is not washable, you must remove and wash the cover only
- Will this cushion fit my wheelchair?
Yes it will, our cushions are designed to fit most wheelchairs. Please measure your wheelchair to make sure the 18” x 14” cushion will fit
- What is the return policy ?
You can find the return policy for all our ComfiLife products here, simply check out this link.
- Where is the company from? Where are the cushions manufactured?
We are proud to call Sunny San Diego, CA our home. We have in house designers working day and night to improve our products in order to better serve you. Our products are designed in the USA and manufactured overseas.
Knee Pillow
- How does this help with knee pain for a side sleeper?
Our Knee Pillows are designed to fit and aid side sleepers. It provides pressure relief by promoting spinal alignment. We recommend that you check with your physician before using this product for your specific condition
- Where can I purchase a replacement cover?
Replacement covers are currently not available, they will be available in the near future.
- What is the dimension of the curved part where the knees touch?
The dimension of the curved part is 3 inches.
- I am … tall and … lbs, will this Knee Pillow work for me?
Our Knee Pillows are designed to suit most people, but please keep in mind that it may feel different for different body types
- What is the material of the Knee Pillow Cover?
Our Knee Pillow Cover is made from 100% polyester.
- Where is the company from? Where is this knee pillow manufactured?
We are proud to call Sunny San Diego, CA our home. We have in house designers working day and night to improve our products in order to better serve you. Our products are designed in the USA and manufactured overseas
Anti Fatigue Mat
- What is the best way to clean the mats?
Best way to ensure the longevity of your mat is to use a damp cloth for the surface. Please refrain from using harsh chemicals as this may damage the mat.
- Does this product come folded?
No, it does not and it should not either. We work very hard to ensure all of our mats are shipped flat. In the case that you receive a mat which is folded, please contact us immediately and we will resolve your problem.
- Do the mats have an odor?
It is normal for freshly manufactured and packaged memory foam to have some odor. We recommend airing out your mat in a well ventilated area for at least 24 hours and if possible let it sit outside for a few hours on a dry sunny day. Please do not hesitate to contact us if the odor persists.
- Can I place furniture on it? or stand on it with shoes?
We do not recommend placing any furniture or standing on it with high heel shoes which might damage the mat. Please note that the mat is made out of memory foam and a heavy object on it will temper with its performance.
- Where is the company from? Where are the mats manufactured?
We are proud to call Sunny San Diego, CA our home. We have in house designers working day and night to improve our products in order to better serve you. Our products are designed in the USA and manufactured overseas
Lumbar Pillow
- Can this be used in combination with the ComfiLife Seat Cushions?
The answer is yes! As a matter of fact, our Lumbar Support Pillow is often combined with our seat cushions.
- Does this work in a car?
Yes, you can use your lumbar pillow in your car, office chair, wheelchair and more. Please check with your car manufacturer for recommendations on your specific model.
- Can this be used on an exercising bike, a wheelchair or a recliner?
We do not recommend this product to be used in an exercising bike. However, you can use it on a wheelchair or recliner.
- How firm is the support?
We use high density memory foam in our products for optimal support
- How long are the straps?
Our adjustable double straps come with extra extensions to ensure that your lumbar support pillow can fit many different chairs and seats.
- Where is the company from? Where is the lumbar pillow manufactured?
We are proud to call Sunny San Diego, CA our home. We have in house designers working day and night to improve our products in order to better serve you. Our products are designed in the USA and manufactured overseas
Half-moon Bolster
- How firm is the support?
We use high density memory foam in our products for optimal support
- Is it possible to buy a replacement cover?
Replacement covers are currently not available, they will be available in the near future.
- What is the cover made out of?
The cover of our Half Moon Pillow is made out of 100% polyester.
- Will this pillow work for a side sleeper?
Our Half Moon Pillow works for different sleeping positions and a side sleeper is one of them!
Sleep Lumbar Support Pillow
- Can a stomach sleeper use this pillow?
Yes, a stomach sleeper can use this pillow.
- Does this work for a back sleeper?
Our triangle pillow can be used in many positions.
- Is it possible to buy a replacement cover?
Replacement covers are currently not available, they will be available in the near future.
Ankle Wrap
- How much compression does this ankle wrap provide?
Our Ankle Wrap is designed to provide adjustable compression to fit your specific needs
- Will this prevent my ankle from rolling?
Our Ankle Wrap will provide stability to your ankle during your day to day activities but it will not prevent an ankle from rolling during a bad scenario.
- Are there any latex in this product?
Yes there is latex in this product
- How many come in a package?
Each pack contains only ONE ankle wrap.
- Can you wear it with a sock and a shoe?
This depends on the user and the amount of the desired compression, but yes you can wear it over/under a sock and with shoes.
- Is this product washable?
Yes, our ankle brace can be hand washed
- What is the size? Will it fit anyone?
Our ankle wrap is designed to have a universal size to fit anyone.
Knee Brace
- Where is the size guide?
The size guide can befound here.
- How many come in a package?
Each pack contains only ONE knee brace.
- Is this product washable?
Yes, our knee brace can be hand washed
Knee Ice Pack
- Can I purchase extra gel packs?
Individual gel packs are currently not available for sale
- How large are the gel packs?
Dimensions of the product and the gel packs can be found on the product page.
- Does this fit the left / right knee?
Our knee ice pack fits left or right knee
Large / Medium Hot & Cold
- What is the actual size of the gel packs?
The sizes of the gel packs can be found on the product page.
- How many gel packs per box are there?
Medium Hot & Cold Pack comes with two gel packs & Large Hot & Cold Pack comes with one gel pack
Knee Compression Sleeve
- Does this contain latex?
Our knee compression sleeve do have latex in it
- What size is this?
Size guide for our Knee Compression Sleeve can be found on the product page.
- Is this washable?
Yes, our knee sleeve can be hand washed